Ticket inspector badge – sample

The control activity is carried out by our ticket inspectors, in order to ensure optimum safety and order conditions within the surface public transport vehicles and to combat fraudulent trips.

During their activity (depending on the season) the inspectors wear blue vests, with the STB SA logo (on the front) and the CONTROL inscription (on the back), or blue polo shirts, with the same inscriptions.

A decent outfit, consisting of light-colored shirt and dark-colored trousers, is imposed by STB SA on the employees with control duties.

In order to efficiently carry out the activity of verifying tickets and passes in the public transport vehicles, starting with June 2022, STB SA also carries out overcontrol activities, with ticket inspectors who do not wear blue vests with the CONTROL - STB insignia.

When carrying out the control activity, the ticket inspectors are trained to present the control card, the operator card and the control equipment.

The control card contains the photo and the identification data of the STB SA employee (name, surname and service number), and on the back is the control delegation, which represents the empowerment of the STB SA employee to verify tickets and passes.

The operator card with active control application (known as an identity card) also contains the photo and the identification data of the STB SA employee (name, surname and service number), through which the ticket inspectors authenticate and initiate the control status at the electronic equipment installed into the vehicles. This card cannot be cloned and is in the possession of the ticket inspectors only during working hours.

The control equipment allows the verification of tickets and passes, through an application.

When asked by the inspectors, passengers must provide the tickets or passes they are using and the owners of nominal passes must provide, on request, their IDs.

According to art. 18, Ordinance no. 2/2001, regarding the legal regime of contraventions, the offender is bound to provide to the inspectors, on request, his/her ID. In case of refusal, the inspectors can call the police, the constables or the local police.

The regulations regarding civil sanctions are specified in The regulation of the local public transport community service for Bucharest and Ilfov County.


The following facts are considered offenses in the field of the Public transport service for passengers in Bucharest and Ilfov County and are sanctioned with a fine:

  1. the trip without a valid ticket or another supporting document or an electronic proof (QR code, transaction confirmation code etc.), stored in the passenger's phone, or in another device or in the validator, to allow the trip, as specified in the existing fare offer;
  2. to prevent, in any way, the assigned staff designated by the transport operator/authorized transporter to carry out their duties within the public transport vehicles, in the stations or in the terminals;
  3. to request the opening of the doors of the public transport vehicles between stations or at the traffic light;
  4. to engage in discussions with the driver of the public transport vehicle while traveling;
  5. to prevent the ticket inspectors to carry out their duties;
  6. traveling on the sides of the vehicle or outside the body of the vehicle;
  7. unauthorized interference upon the equipment/ facilities of the vehicle;
  8. activation of the alarm without an imminent danger for the vehicle’s or passengers safety;
  9. causing any kind of disorder when getting in or out of the vehicle or when inside it;
  10. putting up posters inside or outside the vehicles or in the stations, except where such actions are done within commercial contracts signed with the operators, with the contracting authorities or with TPBI;
  11. damaging or soiling the vehicle, in any way;
  12. conducting unauthorized commercial activity within the vehicle or in the stations;
  13. throwing any kind of objects out the window or out the door of the vehicle;
  14. occupancy of the seats and/or the vehicle’s platform with goods or luggage without validating an extra ticket with the current price for the date of the trip, for each seat occupied with the goods or luggage in question;
  15. transport of flammable materials (LPG tanks, oxygen or acetylene tanks, gasoline or oil canisters, carbide canisters, unsecured firearms etc.), other materials or objects which, due to their shape or size, may cause damage or injury;
  16. transport of materials which could inconvenience the other passengers, by the smells they emanate, by burning, corrosion or filth;
  17. transport of live animals, except those mentioned in Chapter XII – Rights and obligations of passengers, letter i);
  18. transport of luggage or large objects (bags, crates, furniture, metal bars etc.);
  19. occupancy of the seats and/or the vehicle’s platform with bulky luggage whose area exceeds the provisions of Chapter V, letter A, point 13.

The above-mentioned contraventions shall be sanctioned as follows:

  • I. those from letter a with a fine from 300-500 RON;
  • II. those from letter b with a fine from 100-150 RON;
  • III. those from letter c-n with a fine from 100-500 RON;
  • IV. those from letter o with a fine of 100-300 RON;
  • V. those from the letter p-s with a fine from 500-1000 RON.


The offender can pay, within maximum 15 days from the receipt of the offence report, half of the minimum fine specified by the normative act.

The passenger who committed one of the contraventions specified in paragraph 2, letter a, may pay on the spot the value of a travel title with a special price – surcharge, and the ticket inspectors will not write a report on the offense.

The referred contraventions are in accordance with the regulations contained in the Government Ordinance no. 2/2001 regarding the legal regime of contraventions, approved with amendments and completions by Law no. 180/2002.

According to OG 2/2001, for contraventions committed by juveniles less than 14 years of age, the fine for the offense shall be reduced by half.

The contravention fines can be paid online (on the platform, at this link, through authorized credit institutions that have signed agreements or at the cashiers of the local public administration authorities or in other public institutions entitled to administer the local budgets irrespective of its residence, the citizenship or residence of the offender or the location where the offence took place, as well as at the single window in the Romanian border crossing points. A copy of the receipt will be sent by mail or email to the Bucharest Transport Company (STB SA).

One can pursue the report on the offense within 15 days since it has been handed out or communicated. The complaint will be submitted at the courthouse in the district where the offence was committed.